Installers

Choosing an Installer

Finding the right equipment installer to meet your needs is very important.  There are a number of quality HVAC installers in our area; there are also some installers which don’t consider heat pumps a viable heating option for cold climates (but we beg to disagree!).  If you encounter an HVAC contractor who isn’t familiar with heat pumps as a viable heating option for cold climates, we’d be happy to point them to resources for finding certified cold climate heat pumps, and understanding how they work.

Below are some resources for choosing an installer.  We recommend contacting multiple installers to obtain quotes, asking the right questions, and not choosing installers just on price.  The heat pump FAQ page hosted by the Town of Concord has a list of questions to ask potential installers. Please feel free to contact your local coach for further guidance, and if you need help understanding the proposals you receive.

  • MassCEC List of Participating Air-Source Heat Pump Installers:  This page has a comparison tool with air-source heat pump installers that have qualified for MassCEC rebates, by town and average installed cost;
  • The heat pump FAQ page hosted by the Town of Concord also lists HVAC contractors that have installed heat pump systems for Concord residents who have received air-source heat pump rebates from the Concord Municipal Light Plant. Note: Concord residents need not use contractors on this list to receive a rebate.
  • MassCEC List of Ground-Source Heat Pump installers: This list contains air-source heat pump installers that have qualified for MassCEC rebates and also provides a guide to questions to ask them. While Concord residents are not eligible for MassCEC rebates, they can use MassCEC participating installers.